We help organizations unlock performance through immersive, inclusive learning experiences that scale. Guided by our triple A framework—Assess, Architect, Activate—we close capability gaps, accelerate skill development, and deliver measurable business impact.

From multilingual onboarding for global teams to gamified simulations that drive compliance, our solutions empower individuals and elevate operational excellence across industries.

Our Approach

Learning should do more than engage; it should drive performance. This approach transforms complex needs into clear, adaptive solutions through analysis, strategic design, and measurable impact. From mapping competencies to launching scalable experiences, every step is built to move the needle.

ASSESS
  • Analyze learners
  • Assess current performance
  • Identify gaps
  • Launch surveys, interviews, focus groups

Every impactful learning experience begins with clarity.

In the Assess phase, we examine roles, tasks, and performance through Functional Analysis and Competency Mapping. We uncover what’s working and what’s missing, using Performance Gap Analysis to align current capabilities with business goals.

To ensure relevance and resonance, we craft learner Personas that reflect real needs, motivations, and contexts. Job Task Analysis helps pinpoint where learning can drive measurable change. And we listen, through interviews and focus groups with SMEs and learners, to surface insights that data alone can’t reveal.

ARCHITECT
  • Select development tools
  • Design engaging learning experiences and resources
  • Launch pilots, gather feedback
  • Track performance

Grounded in analysis, this stage transforms insights into immersive, outcome-driven learning. Experiences are designed using models like ADDIE and Design Thinking, aligning objectives with business goals and learner needs.

Content is developed using tools such as Storyline 360, Adobe Captivate, MadCap Flare, Synthesia, and Camtasia, as well as AI tools, to produce simulations, branching scenarios, job aids, quick reference guides, and multilingual modules that engage learners and scale effectively.

Pilots validate design and gather feedback. Performance tracking is embedded from the outset, ensuring every solution is measurable, adaptive, and built to evolve with the organization.

ACTIVATE
  • Implement the learning solution
  • Launch the learning experience
  • Track learner engagement
  • Monitor performance improvement

In this phase, we launch the learning experience, track engagement, and monitor performance impact. Using LMS analytics, dashboards, and real-time feedback, we ensure the solution delivers measurable results, driving behavior change, operational readiness, and continuous improvement.

Portfolio Snapshots

This section features a curated collection of learning solutions that showcase strategic design, technical execution, and measurable results. Each snapshot includes the tools used, the design approach, and the performance outcomes.

Case Studies

Discover real-world examples of learning solutions that solved complex challenges. Each case study highlights the context, strategy, tools, and measurable impact behind scalable, inclusive experiences.

Learning Systems Lab

A behind-the-scenes look at the tools, platforms, and design strategies used across the full instructional design lifecycle. This section showcases the systems that power scalable, data-informed, and learner-centered solutions.

Connect

Let’s build on what’s working, and solve what’s not. Whether you’re looking to enhance performance, refine learning experiences, or address persistent challenges, we are here to help you design solutions that drive meaningful, measurable impact. Reach out today to explore what we can create together.

About us

The Relevant-e by Joy Tachon is a consulting firm based in Nashville, Tennessee, specializing in delivering adaptive, multilingual learning experiences to help global teams close capability gaps and drive performance. With a focus on personalized solutions and measurable results, we empower organizations to succeed in a rapidly evolving business landscape.